As we all look forward to the holiday season, the ITS staff would like to wish everyone a safe and happy Christmas.

The Help Desk will be closed from 11:30 AM to 2:00 PM on Friday, December 1 and over the official college holidays: December 25-29, 2006, and January 1, 2007.

We will return to normal operating hours on Tuesday, January 2. Our normal business hours through January 12, 2007 are Monday - Friday, 8:30 AM to 5:00 PM.

If there is a campus emergency affecting campus servers or IT services, please dial 704-894-2900 and select option 4.

If you have a non-emergency request or problem, please send the Help Desk email or leave voice mail (704-894-2900, select option 1 or 2). We will be in touch with you when the Help Desk reopens.

Help Desk Opens at 8:00 AM beginning January 15

To better serve you, the Help Desk will open at 8:00 AM the first week of classes and continue through the spring semester. Starting January 15, the Help Desk business hours will be Monday – Friday, 8:00 AM to 5:00 PM. This change is in response to requests for IT assistance that arise prior to the start of classes as well as early administrative schedules.


Instructional Technology Labs - General Information
General Information for the CIT, LRC and Media Lab

CIT, LRC and Media Lab
On December 19, we will rebuild all machines in the CIT, LRC and Media Lab in preparation for the spring semester. If you have any material on these machines that needs to be preserved, please contact us for assistance BEFORE December 18.

Language Resource Center (LRC)
Starting with the spring semester, the LRC will become the first dual-platform lab on campus. The lab will host 22 iMac computers (21 workstations and 1 instructor workstation), all of them running both Microsoft Windows XP and Apple OS X. Users can reboot the machine to switch operating systems. Instructions will be provided at every workstation, and instructional technology professional and student staff will be available for assistance. If you have any questions or would like to see a preview of the new machines, please contact Dr. Kyosung Koo (kykoo@davidson.edu).

If you have any questions about the labs, please contact your instructional technologist:

Paul Brantley (pabrantley@davidson.edu) - Sciences and Mathematics
Jason Brewer (jabrewer@davidson.edu) - Music
Kristen Eshleman (kreshleman@davidson.edu) - Humanities and Social Sciences
Dr. Kyosung Koo (kykoo@davidson.edu) - Languages and Classics