Summertime is coming and many of you will be away from campus. In order to let callers know of any extended absence, you may want to use your out of office greeting on your phone. To do this, access your voice mail box, Press the options 3, 1, 3, and then 3 again and press 2 to begin recording.
You may want to let callers know the length of time you will be away or alternate ways to contact you.

If you have not tried Unified Messaging, now would be a good time to get the request in so you can try it before the summer. With Unified Messaging you will be able to listen to your messages anywhere you can connect to your Davidson email. Just send an email to the help desk with your name, extension and type of computer, MAC or PC and we can get you set up. If you have Unified Messaging and are using a PC, there is free software you can download that will enable you to set and remove your out of office greeting with a few mouse clicks.

When you return from being away, don’t forget to remove your out of office greeting by logging into your voice mail, it will tell you that the out of office recording is in effect and to remove it to press 4.

Every second Tuesday Microsoft releases patches for the Windows OS and related software.
This second Tuesday of April Microsoft released 7 critical patches.

7 vulnerabilities were for remote code execution

ITS will approve these patches to campus. You should update your home computer(s).

The 7 products or components affected are:

Microsoft Excel
Microsoft Word
Microsoft Office
Microsoft Exchange (Mail Server)
Internet Explorer
CAPICOM (Cryptographic API Component Object Model)
RPC running the DNS Server

Are you planning to develop surveys this Fall? Surveyor, the campus survey tool will be replaced on August 1, 2007 by a new survey tool called Checkbox. Using Checkbox, users can create dynamic surveys and forms for the web and develop data reports instantly.

The Help Desk will close early for the Employee Picnic at noon on Friday, May 25 and will remain closed on Monday, May 28, in observance of Memorial Day. We will return to normal operating hours on Tuesday, May 29.

If there is a campus emergency affecting campus servers or IT services, please dial (704) 894-2900 and select option 4.

If you have a non-emergency request or problem, please email the Help Desk or leave a voicemail by dialing (704) 894-2900 and selecting option 1 or 2. Messages will be responded to once the Help Desk reopens.

*Our normal business hours are Monday - Friday, 8:00 AM to 5:00 PM. Beginning Monday, June 4, the Help Desk will begin its summer schedule 8:30 AM to 5:00 PM.

Have a safe and enjoyable holiday.

Recent graduates, please note that the date for deleting your network accounts has been extended to Friday, June 29. On June 29, this means that your Davidson email account will no longer be active.

ITS provides detailed information on what you need to do to prepare for your account's deletion.