The Help Desk will close at 5:00 p.m. on Wednesday, November 21 and reopen at 8:00 a.m. on Monday, November 26.

If there is a campus emergency affecting campus servers or IT services, please dial 704-894-2900 and select option 4.

If you have a non-emergency request or problem, please send the Help Desk email or leave voice mail (704-894-2900, select option 1 or 2). We will be in touch with you when the Help Desk reopens. Our normal business hours are Monday - Friday, 8:00 a.m. to 5:00 p.m.

Users upgrading to Mac OS X 10.5 (Leopard) will find that their Cisco Clean Access login agent no longer functions. ITS is investigating solutions to this issue.

Faculty and staff Mac users connecting to the wireless, as well as students using residence hall ports or wireless, should use the CCA login page to connect. After selecting DavidsonWLAN (wireless) or plugging in your network cable (residence halls), open a browser and enter your username and password on the presented login page. This will connect you to the network and you may work as usual.

Note: This applies to personally-owned computers only. ITS is not upgrading College-owned machines to Leopard at this time.

So you're working on a PowerPoint presentation for class, and you want to make sure it plays properly on any computer...not just your Mac or PC. What to do? Here's a short list of tips for making sure your presentations operate with minimal fuss in a cross-platform world.