The Help Desk will close for two hours Friday, December 14 (12:00 - 2:00 p.m.) for the department’s Christmas luncheon.

If there is a campus emergency affecting campus servers or IT services, please dial 704-894-2900 and select option 4.

If you have a non-emergency request or problem, please send the Help Desk email or leave voice mail (704-894-2900, select option 1 or 2). We will contact you when the Help Desk reopens. Our regular business hours are Monday - Friday, 8:00 a.m. to 5:00 p.m.

There was quite a turnout for the 1st Banner Exchange that was held on Jan 8th. Based upon what we heard from the group during the 1st exchange, the next three sessions will focus on the following: Getting Help with Banner - what resources are available, where to find the resources, and who to call when the self-service resources are not sufficient; Data Standards and Information Flow in Banner; Getting Information Out of Banner – Using Reports. Below are the date, time and location for each session.

Getting Help with Banner (Introduction & Review of Banner Help Resources)
Monday, February 25th from 11am-12pm
Sprinkle Room

Data Standards and Information Flow in Banner
Wednesday, March 5th from 10am-11am
Sprinkle Room

Getting Information Out of Banner (Using Reports)
Wednesday, April 2nd from 10am-11am
Sprinkle Room

*No sign-up or registration required.

The Help Desk will be closed Monday, December 24 through Tuesday, January 1.

If there is a campus emergency affecting campus servers or IT services, please dial 704-894-2900 and select option 4.

If you have a non-emergency request or problem, please send the Help Desk email or leave voice mail (704-894-2900, select option 1 or 2). We will be in touch with you when the Help Desk reopens. Our normal business hours are Monday - Friday, 8:00 a.m. to 5:00 p.m.