With final exams and papers upon us, it is important for students to remember to exercise caution when using email as a method to transfer files.

If you frequently email yourself documents and edit them as email attachments, please read advice from ITS on how to avoid losing your documents by improperly saving them.

Please visit http://www3.davidson.edu/cms/x15271.xml for more details.

Starting Monday, May 19, the Help Desk will begin its summer schedule.

Summer Hours: 8:30 AM to 5:00 PM

The Help Desk closes at noon on Friday, May 23 for the Employee Appreciation Lunch and remains closed on Monday, May 26, in observance of Memorial Day. We return to our summer schedule on Tuesday, May 27.

If there is a campus emergency affecting campus servers or IT services, dial (704) 894-2900 and select option 4.

If you have a non-emergency request or problem, please email the Help Desk or leave a voicemail by dialing (704) 894-2900 and selecting option 1 or 2.

Help Desk staff will respond to your email and voicemail on Tuesday, May 27.

Have a safe holiday.

ITS is pleased to introduce CounterSpy, a new tool to protect campus computers from all kinds of threats including spyware and malware. CounterSpy will replace Ad-aware on standard Windows computers.

The changeover will be done over the network beginning on Wednesday, May 21st. No action is required on your part. The transition will take a matter of minutes, be done in the background, and you may continue to work as usual during the process. CounterSpy will automatically scan for malware and spyware. If your computer isn’t connected to the network on Wednesday, there’s no need to worry. CounterSpy will install automatically the next time your computer connects to the network.

If you wish to initiate a manual scan or have other questions, please refer to our instructions and Frequently Asked Questions documentation.

Please do not hesitate to contact the Help Desk with questions.