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New service to extend campus technology support

We are very pleased to announce the rollout of a new service called ITS Answers Online to extend and enhance campus technology support. The new service is a comprehensive database of answers to technology issues. This rich web-based resource allows searching on Davidson-specific solutions and a collection of over 150,000 solutions from vendors such as Adobe, Apple, Blackboard, Microsoft and SCT Banner. Starting on Monday, September 29th, you can access this new resource from the ITS website (http://www3.davidson.edu/cms/x1108.xml).

If you are unable to find the solution to your question, a link on the website will open an ITS Help Desk ticket for you to detail your inquiry. You will also be able to review your open and closed Help Desk tickets.

To learn more about this new service, please plan to attend an Information Session on Monday, September 29th from 2:00 to 3:00 p.m. in Alvarez 313 of the Knobloch Campus Center.

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This page contains a single entry from the blog posted on September 23, 2008 3:39 PM.

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