Information Technology Services recently improved campus security systems and simultaneously reduced the recurring operating costs by moving to Internet protocol (IP) communications. Prior to this change, two phone lines connected each alarm panel to the public switched telephone network (PSTN) for primary and backup communications. The system required 140 dedicated phone lines to communicate with a central monitoring service. By moving the communications to the campus PBX switch and the Internet, ITS was able to eliminate direct connections to the PSTN for each alarm panel, significantly reducing the system's recurring costs. For more details, click the link below:

http://www.cbpmagazine.com/article.php?articleid=260

ITS is pleased to announce a new sustainability initiative that will improve the student printing experience at Davidson. PawPrint allows students to actively manage their printing in the public labs and contribute to a greener Davidson. Phase one of PawPrint begins this week in the Student Computing Center in the lower level of Belk. ITS anticipates that PawPrint will lead to a reduction in paper and toner, as well as a more organized and efficient system of printing. There is no charge to use PawPrint.

How does PawPrint Work?

• Print from any computer in the lab
• Swipe your CatCard at one of the printers
• Select which of your documents you want to print from the touch screen
• Retrieve your document(s) from the printer

In addition to the environmental benefits of conserving paper and toner, PawPrint provides the potential to offer enhanced services to students in the future, such as:

• Photocopying
• Color Printing
• The ability to retrieve printed documents from any public printer on campus

If you would like to learn more about PawPrint, please see:

http://www3.davidson.edu/cms/x33387.xml

In an effort to make it easier to find lab computers and check for availability, ITS is pleased to introduce a new service that allows students to find open lab computers in real-time online. The new service should be particularly useful during finals when labs are crowded, helping avoid the frustration of walking from lab to lab to find an open computer.

Visit the ITS website and click on the "Available Lab Computers" link under the "Resources" section. From there you can check all the campus computer labs. If you are interested in finding a specific computer type (Windows or Mac), the map link will show you a visual layout of each lab and display information on operating systems available on each lab computer.

As always, we welcome your feedback on how we can improve this service and/or your overall campus computing experience.

The Help Desk will close Wednesday, November 26, at 5 PM and will remain closed through Friday, November 28, for the Thanksgiving Holiday.

We will return to normal operating hours Monday, December 1.

If there is a campus emergency affecting campus servers or IT services, please dial (704) 894-2900 and select option 4.

If you have a non-emergency request or problem, please email the Help Desk or leave a voicemail by dialing (704) 894-2900 and selecting option 1 or 2. Messages will be responded to once the Help Desk reopens.

Our normal business hours are Monday - Friday, 8:00 AM to 5:00 PM.

Have a safe and enjoyable holiday.